Carpooling in India · Mobile app only
Clear boundaries. Claims you can check.
A plain-language look at what CoMiles does, what it does not do, and which product claims still depend on rollout and field testing.
Peer-to-peer, not a transport operator
CoMiles connects commuters who choose to share a journey. Drivers remain responsible for their vehicle, licence, insurance, legal compliance, and conduct.
Direct settlement boundary
Cash or UPI settlement happens directly between participants. CoMiles does not hold customer funds or claim to provide bank-grade payment confirmation, refunds, chargebacks, or escrow.
Privacy by relationship
Discovery is designed to minimise exposure of exact locations. More precise ride details are limited to the relationships and stages where they are needed.
Trust signals are labelled
Profile, organization email, rating, and vehicle states are shown as distinct signals. Vehicle verification comes from a government vehicle registry lookup, not a driver’s own claim about their car.
Reliability enforcement starts in shadow mode
The Reliability Charter uses versioned rules, attributed cancellation events, finite capability-scoped actions, and an appeal record. Its first policy observes outcomes without applying offer pauses, so recovery quality and false positives can be reviewed before enforcement.
Shadow observations are product evidence, not proof that a person will complete a future journey.
Safety tools have honest limits
Trip sharing, reporting, blocking, and SOS features support users; they do not replace emergency services. Provider delivery and real-device behaviour continue to be validated as the app reaches more people.
Account deletion and evidence
The deletion workflow removes account-linked personal data and requests deletion from relevant providers. Narrow anonymised safety and settlement evidence may be retained for 12 months for accountability, without account, contact, precise location, message, or fare identifiers.
Launch status
CoMiles is live on the Apple App Store and Google Play. This page describes current product boundaries, not a legal certification or guarantee. Operational, provider, and physical-device checks continue as real usage grows.