Carpooling in India · Mobile app only
Need a hand? Start here.
Find the right place for account, privacy, ride, safety and technical questions, and share only what we need to help.
Emergency or immediate danger
Contact local emergency services first. CoMiles support is not an emergency-response service. Use the in-app SOS tools only as an additional safety measure.
Account and privacy
For access, correction, deletion, sign-in, or privacy questions, email support from the address associated with your account where possible. Never send an OTP, password, or full identity document by email.
Ride conduct and safety reports
Use in-app reporting and blocking controls when available so the report remains connected to the relevant ride. For follow-up, include only the ride identifier and a concise description.
Cash or UPI settlement
CoMiles can help clarify in-app acknowledgements or disputes but cannot reverse, refund, or guarantee a direct payment. Share at most the last four characters of a payment reference—never a UPI PIN, bank password, full account/card number, or OTP.
Vehicle, calling, notifications, or location
Include your device platform, app version, and a short description of what happened. Avoid sending screenshots containing another person’s private information.
Responsible disclosure
If you believe you found a security or privacy issue, use the subject “Responsible disclosure” and avoid accessing, changing, or retaining data that is not yours.